Innovise ESM - Enterprise Service Management

Innovise ESM is an independent,  specialist IT solutions company experienced in the provision, design, implementation and support of  Enterprise Management Solutions from key partners including CA, Cisco, HP, IBM, Novell and Tavve.

Innovise ESM offerings include:

  • ITIL Service Management Consulting
  • Enterprise IT Management Solutions
  • Training Solutions
  • Technical Support Services
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Innovise combines both extensive real world experience and technical expertise, to drive successful outcomes for clients. Innovise ensures a low risk proven approach to realising your Enterprise Service Management goals.

Innovise ESM was formed at the start of 2009 through the combination of Abilitec, Infrasolve and Harbrook - all market leaders in their respective fields.

Innovise Software & Solutions

Innovise Software & Solutions partners with customers to deliver transformational IT. The offering includes its own vertical-market applications, best of breed horizontal applications (e.g. Microsoft Dynamics CRM) and customized services to deliver the solution as a best fit (e.g. a fully managed "cloud" solution).

The division combines the specialist vertical market expertise and best of breed horizontal solutions, to ensure our customers can maximise what technology has to offer:

  • Innovise Software -  focused on the niche vertical market of facilities management (security guarding, cleaning, catering etc), Innovise has its own best of breed applications for workforce management (staff scheduling, time and attendance, payroll/billing) and service management (quality monitoring, proof of delivery, helpdesk/task management, KPI reporting), built using the latest Microsoft technology and delivered both on-premise and as a SaaS solution.

  • Innovise Solutions  -  combines expertise in both infrastructure and applications management, to provide customized managed services. Solutions can include any combination of remote technology support through to a complete managed service. The infrastructure practice is skilled in the major vendor platforms, including Windows, Linux and AS400. The applications practice provides managed services with best of breed applications across key solution areas including: ERP (Microsoft Dynamics AX and IFS), CRM and business process (Microsoft Dynamics CRM and Sharepoint), and business intelligence (DBA for Oracle and MS SQL, Microsoft Reporting Services and Qliktech).