Innovise ESM - Enterprise Service Management

About Innovise ESM

Innovise Enterprise Service Management (ESM) is an independent, specialist IT solutions company experienced in the provision, design, implementation and support of Enterprise Management Solutions.

An effective Enterprise Service Management programme helps organisations to simplify and reduce complexity in their IT infrastructure ensuring they are effectively controlled, cost efficient and remain available whilst meeting legal and corporate governance or compliance requirements.

Innovise ESM offerings include: 

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Innovise Software & Solutions

Innovise Software & Solutions partners with customers to deliver transformational IT. The offering includes its own vertical-market applications, best of breed horizontal applications (e.g. Microsoft Dynamics CRM) and customised services to deliver the solution as a best fit (e.g. a fully managed "cloud" solution).

The division combines the specialist vertical market expertise and best of breed horizontal solutions, to ensure our customers can maximise what technology has to offer:

  • Innovise Software -  focused on the niche vertical market of facilities management (security guarding, cleaning, catering etc), Innovise has its own best of breed applications for workforce management (staff scheduling, time and attendance, payroll/billing) and service management (quality monitoring, proof of delivery, helpdesk/task management, KPI reporting), built using the latest Microsoft technology and delivered both on-premise and as a SaaS solution.

  • Innovise Solutions  -  combines expertise in both infrastructure and applications management, to provide customized managed services. Solutions can include any combination of remote technology support through to a complete managed service. The infrastructure practice is skilled in the major vendor platforms, including Windows, Linux and AS400. The applications practice provides managed services with best of breed applications across key solution areas including: ERP (Microsoft Dynamics AX and IFS), CRM and business process (Microsoft Dynamics CRM and Sharepoint), and business intelligence (DBA for Oracle and MS SQL, Microsoft Reporting Services and Qliktech).