Compliance Management
Compliance management, quality assurance and paperless service auditing has been a focus for Innovise Software for nearly 20 years, starting with the early PSION handhelds and now using the latest Microsoft mobile platforms. Our solutions are used widely in the service sector for internal and customer facing performance management.
Paperless auditing and performance management
Innovise was the pioneer of using early handheld technology to collect service compliance data for management and reporting purposes. The business has moved with the times and is now using the latest Microsoft technology and handhelds to collect data in the field with paperless audits and surveys. Service performance information is then stored in a database for monitoring, review and reporting purposes.
The Innovise paperless auditing capability is both traditional rich-client (Audittrac) as well as the leading edge, fully hosted online solution delivered as a module of Servicetrac.
Compliance management using simple attendance devices
In addition to service auditing solutions, Innovise can interface to less sophisticatd compliance management devices, including simple off-line guard tour/ tour of duty devices as well as real-time patrolling and attendance systems.