Using PDA technology (pocket PC 2003) over GPRS and the web, mobile supervisor enables access to:

• Call Monitor
  To view and access calls
  
  
• Incident log
  To view, raise and update incidents
  
  
• TimeGate paperless office
  To view, complete and save key business forms

Key areas of functionality and benefit are:

• Remote Call Monitor
  To enable real time access to service delivery information and book on/off ability to manage multi-man sites locally
  
  
• Remote Incident Log
  Enables real time access to incident log information to manage incidents while on the road
  
  
• Remote Forms
  Access to TimeGate generated business forms to enable a paperless office

For peace of mind, our solution uses secure SSL technology for the highest security standards (consistent with that used by most online retailers for credit card transactions - i.e. very secure).

We have also developed the solution to work 'offline' where necessary to reduce bandwidth and manage periods in which GPRS is unavailable.