Innovise Managed Services has two core practice areas which can deliver point solutions or work in concert to provide an end-to-end custom solution. Areas of expertise include ERP implementation and support, EDI, data synchronization and OSS (primarily the Tivoli Netcool range).
- Systems integration and EDI: Innovise partners with best in breed partners to deliver B-2-B and A-2-A integration services and managed service solutions, including data synchronization.
- Application management: Innovise has extensive experience in core applications development, deployment and managemet - including ERP, CRM and custom systems.
Key partnerships with OSS leaders such as IBM Tivoli Netcool, Managed Objects, Compuware and Alarmpoint provide a strong solution portfolio.
Innovise Software has two core product sets. Workforce management: staff scheduling and rostering, employee recruitment and vetting, time and attendance. Compliance management: performance monitoring using PDA based paperless auditing patrols. Innovise software is used to deliver measurable improvements to organisational performance by reducing costs and enhancing service quality.
Innovise has two workforce management product platforms, each providing a modular set of solutions to improve organisational performance:
- TimeGate workforce management software suite - the heart of the system is a staff scheduling engine linked to real time time-and-attendance capture using telephone and clock-in devices
- Servicetrac online staff scheduling, T&A and paperless auditing - a fully hosted modular system with staff scheduling, T&A capture, performance auditing wth PDAs and real time patroling with ActiveGuard and PDAs or offline patroling with the PES
Innovise Software is market leader in the facilities management vertical and is growing rapidly in other service markets such as healthcare, business services and transport.
