Our (hosted) Managed Service solution comes in two levels:

• Remote TimeGate Office
  Hosted access to the TimeGate database, scheduling tools and pay/bill functionality
  
  
• Remote TimeGate Pro
  Hosted TimeGate Office + access to the TimeLink automated call answering facility

• Simplicity
  Our Managed Service is simple to access. All you need is a standard PC and internet connection: we supply a pre-configured router (a secure type of modem) and software to provide a secure connection to your own database, within our hosted facility. All of the set-up and ongoing management is done by us at our central facility.
  
  
• Flexibility
  A Managed Service contract allows you to expand and contract your services with us, as your business needs change, without having to worry about changing hardware or software.
  
  
• Cost
  A Managed Service solution saves money. We allow you to enjoy scale economies as we share the costs of hardware and support across multiple clients. Moreover, our IT specialists can provide better ongoing system management than most in-house staff. Our Outsourced Control Room solution provides even greater scope for savings as your in-house control room staff can be re-deployed to revenue generating activities.

TimeGate Remote Office gives your business full access to the business tools within the core TimeGate product.

• Core HR
  Personnel Record, Employee Diary, Basic Holidays &SSP
  
  
• Core Operations
  Site & Customer Records
  
  
• Scheduling
  Automated Scheduling and System Checks
  
  
• Manual Command and Control
  Real Time Call Monitor
  
  
• Reporting
  Business Critical Information at Your Finger Tips

TimeGate Remote Pro gives your business full access to TimeGate Office plus a hosted TimeLink facility.

• Automated Call Answering
  Call volumes can be reduced by around 90%, providing significant scope for cost saving
  
  
• Caller Management
  Caller ID and Site Specific Call Windows
  
  
• Reporting
  Reports of who called, when, how and from where

• Highly Flexible Business Solution
• Quick and Easy Installation
• Access to Full TimeGate Product Suite
• Centrally Hosted Hardware and Software
• Central Management of System Security and Administration
• Full Support and Disaster Recovery Infrastructure