IFS Specific ORACLE Remote Database Administration

It is a fact that many companies are improving the quality of their Oracle support whilst making huge annual savings by replacing expensive Database Administrators (DBA’s) with Remote DBA services.

Innovise Managed Services provides remote IFS Oracle support and DBA Consulting that is specifically tailored to our client’s requirements:

  • Provides Continuous Database Support
  • Complete with Remote diagnostics
  • Supported by fully Accredited and trained  Consultants (Both IFS and ORACLE)
  • Plus Specialist Oracle/Microsoft Support in house
  • Ensuring High Availability of Oracle/MS Databases
  • At a Fixed Cost with NO surprises  

Taken together, these are all compelling reasons to utilise professional Remote Oracle DBA support. Even the most concerned IT managers cannot guarantee that their DBA staff will always be available for an unexpected Oracle outage

“We needed some very specialist help. There are very few companies that have the level of skill and knowledge of both Oracle databases and IFS we required but, fortunately, IFS introduced us to one such company - Data Technology, now Innovise Managed Services”

David Boden IT Manager Kelvin Hughes

We offer:

Specialist Oracle Support

By hiring the services of recognised IFS Oracle DBA professionals, companies avoid the potential downtime associated with human error and lack of IFS Specific Knowledge'

Reduced Cost

With Remote DBA services, you can buy only those DBA services that you require at the times you require the service.

Increased Availability of your Oracle databases

With our Remote DBA support, you can be assured that your environment is being supported by a competent professional, who is thoroughly familiar with your database and its IFS customisations. You do not need to wait for weeks while a new DBA becomes familiar with your databases.

Continuous Oracle Support

With Remote DBA support, you are guaranteed to have a certified Oracle DBA constantly monitoring your databases.

Remote DBA Automation Strategy

Innovise Managed Services uses a sophisticated set of proprietary scripts that will completely automate Oracle Reporting, Capacity Planning & Pre-outage Alerts.

By addressing the conditions that can cause a database outage before it crashes, it is possible to adopt a pre-emptive rather than reactive approach to your system and reduce the probability of it crashing dramatically.

Exception Reports

These reports are emailed to the in-house manager daily, showing all the times when the database is experiencing stress. These reports go beyond ordinary Oracle monitoring, they also provide monitoring of the Processing Environment, reporting on CPU & RAM related problems

Capacity Planning Reports

Provide the in-house manager all summary information from the previous week’s activity. The reports offer Short Term and Long Term forecasting capabilities, and weekly statistics reports show the total growth for the week and all object activity within Oracle.

Whatever your needs, we can offer a package based on one of our core IFS ORACLE Support Packages

 

Task Included

Bronze

(Foundation)

Silver

(Intermediate)

Gold

(Advanced)

Agreed SLA on Helpdesk Calls

No (All Calls T & M basis)

Yes

Yes

Weekly Proactive Check

No

Yes

Yes

Daily Check

No

No

Yes

KPIs

No

Yes

Yes

Call Log

No

Yes

Yes

Call Report

No

Yes

Yes

 

 

 

 

 

Additional IFS Oracle Services from Innovise Managed Services include:        

  • Oracle database schema modifications
  • Database reorganisations and row re-sequencing for performance
  • Migration of database objects
  • User and security management
  • Oracle data migrations and refreshing test databases
  • New database set-up and configuration
  • Set-up and installation of backup and recovery software
  • Oracle disk architecture and disk load balancing
  • Oracle SQL Tuning
  • Oracle design reviews
  • Installation of the Multi-threaded server
  • Creation of Oracle standby database and failover databases
  • Installing advanced replication
  • Implementing change control procedures
  • Implementing KEEP & RECYCLE pools
  • Building self-tuning database mechanisms
  • Implement automatic segment space management
  • Implementing new database features

To contact us and have someone discuss your requirements in more detail, please click here.