It is a fact that many companies are improving the quality of their Oracle support whilst making huge annual savings by replacing expensive Database Administrators (DBA’s) with Remote DBA services.
Innovise Managed Services provides remote IFS Oracle support and DBA Consulting that is specifically tailored to our client’s requirements:
Taken together, these are all compelling reasons to utilise professional Remote Oracle DBA support. Even the most concerned IT managers cannot guarantee that their DBA staff will always be available for an unexpected Oracle outage
“We needed some very specialist help. There are very few companies that have the level of skill and knowledge of both Oracle databases and IFS we required but, fortunately, IFS introduced us to one such company - Data Technology, now Innovise Managed Services”
David Boden IT Manager Kelvin Hughes
We offer:
Specialist Oracle Support
By hiring the services of recognised IFS Oracle DBA professionals, companies avoid the potential downtime associated with human error and lack of IFS Specific Knowledge'
Reduced Cost
With Remote DBA services, you can buy only those DBA services that you require at the times you require the service.
Increased Availability of your Oracle databases
With our Remote DBA support, you can be assured that your environment is being supported by a competent professional, who is thoroughly familiar with your database and its IFS customisations. You do not need to wait for weeks while a new DBA becomes familiar with your databases.
Continuous Oracle Support
With Remote DBA support, you are guaranteed to have a certified Oracle DBA constantly monitoring your databases.
Remote DBA Automation Strategy
Innovise Managed Services uses a sophisticated set of proprietary scripts that will completely automate Oracle Reporting, Capacity Planning & Pre-outage Alerts.
By addressing the conditions that can cause a database outage before it crashes, it is possible to adopt a pre-emptive rather than reactive approach to your system and reduce the probability of it crashing dramatically.
Exception Reports
These reports are emailed to the in-house manager daily, showing all the times when the database is experiencing stress. These reports go beyond ordinary Oracle monitoring, they also provide monitoring of the Processing Environment, reporting on CPU & RAM related problems
Capacity Planning Reports
Provide the in-house manager all summary information from the previous week’s activity. The reports offer Short Term and Long Term forecasting capabilities, and weekly statistics reports show the total growth for the week and all object activity within Oracle.
Whatever your needs, we can offer a package based on one of our core IFS ORACLE Support Packages
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Task Included |
Bronze (Foundation) |
Silver (Intermediate) |
Gold (Advanced) |
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Agreed SLA on Helpdesk Calls |
No (All Calls T & M basis) |
Yes |
Yes |
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Weekly Proactive Check |
No |
Yes |
Yes |
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Daily Check |
No |
No |
Yes |
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KPIs |
No |
Yes |
Yes |
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Call Log |
No |
Yes |
Yes |
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Call Report |
No |
Yes |
Yes |
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Additional IFS Oracle Services from Innovise Managed Services include:
To contact us and have someone discuss your requirements in more detail, please click here.
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