Servicetrac Staff - staff scheduling and staff rostering system
Servicetrac Staff is a scalable, flexible and fully web hosted staff scheduling and workforce management solution. Servicetrac Staff is designed to manage staff scheduling for businesses of any size and to provide real time management information to ensure your business is optimizing its workforce management. With the Staff module you will save money and improve service delivery.
Key Business Benefits:
- No central IT infrastructure required - fully employee scheduling solution
- Save time and money scheduling your staff efficiently
- Improve service delivery by matching resources to demand
- Reduce cost by automatically processing time and attendance information from a variety of sources
- Reduce cost with the seamless generation of payroll and invoices
Human Resource Software
Servicetrac Staff will manage your basic human resource software needs by keeping track of personal, pay and operational data for each employee in your business.
Employee Scheduling Software Engine
Our employee scheduling software includes a state of the art staff scheduling software engine. With Servicetrac Staff you can achieve efficient workforce management regardless of the size and complexities of your enterprise. Our staff scheduling software will ensure that your staff rostering is optimised to produce a rota with the best-fit of staff to your work requirement. Servicetrac Staff ensures that your staff schedules have the right people in the right place at the right time.
Pay and Invoicing Operations
The Servicetrac Staff Workforce Management software solution is often used to capture and verify Time-and-Attendance information. The Staff module includes a pay/bill engine that manages large volumes of scheduled and actual duties through an exception approach. The seamless integration of our staff scheduling software with our rich pay/bill system significantly increases your workforce management efficiency.
Duties that fall outside of your tolerance rules are identified for manual arbitration. The remainder are automatically dealt with, ready for the generation of actionable pay and billing information. We have linked our human resource software system with a wide range of financial systems to pass workforce management information directly into your payroll and invoicing software, saving even more time and money.
Contract Information
Servicetrac Staff holds a wide array of customer and contract information to keep track of your customer relationships, both simple and complex. The Staff module will help you achieve efficient workforce management across a wide range of locations and customers. Our staff scheduling software engine will ensure that your workforce management takes account of customer and contract requirements when creating the best-fit roster.
Contract Information
Servicetrac Staff holds a wide array of customer and contract information to keep track of your customer relationships, both simple and complex. The Staff module will help you achieve efficient workforce management across a wide range of locations and customers. Our staff scheduling software engine will ensure that your workforce management takes account of customer and contract requirements when creating the best-fit roster.
Real Time Schedule Monitoring
The Servicetrac Staff workforce management software solution can monitor staff schedules in real time to track time and attendance and enable on-the-fly changes to your employee scheduling plans.
If your staff is large and/or widely dispersed, Servicetrac Staff will transform the effectiveness of your workforce management. The Staff module provides a range of workflow tools to optimise the performance of the helpdesk operation and/or can send messages out to field based supervisory staff to alert of service problems.
Real Time Business Intelligence
All information held and managed by the Servicetrac Staff workforce management software solution is ACTIONABLE thanks to the wide range of standard reports. These include payroll and invoicing reports which can dramatically reduce back-office administrative tasks.
Business Rules Management
Servicetrac Staff sits at the heart of your enterprise and holds business-critical and personally sensitive information. Access to data is fully controlled. The roles of your staff are managed with a powerful security system, with data access controllable to the tab level. Servicetrac Staff can be configured to mirror your management and staff scheduling business rules. Pay and Invoicing rules are managed using our highly flexible Rates-Table system. The Servicetrac Staff workforce management software is designed with maximum flexibility in mind, so many fields within the system can be user-defined.
Further Information:
