Audittrac - quality monitoring software for paperless auditing
FM Workshop Audittrac has been specifically designed for paperless auditing and quality monitoring. You can manage and analyse any number of paperless audits within a single database. Users can configure their own paperless auditing and performance monitoring surveys to be used in the field, modified, scored and reported upon across any number of locations and at any frequency. The use of the unique FM Workshop site tree takes the work out of keeping track of auditing needs and managing changes in your quality monitoring processes.
Key Business Benefits:
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A 90% reduction in the cost of performance monitoring, storage, and reporting
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Improve auditing performance with consistent data capture and analysis
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Reduce risk by accelerating dissemination of faults and corrective actions
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Improved efficiency of corrective action with multi-media evidence
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Increase quality monitoring performance with access to timely and actionable management information
Paper versus Paperless auditing - from "tick in the box" to service excellence
Paper auditing systems remain the most commonly used form of capturing quality monitoring performance data across the services sector. However, these systems provide little actionable information and tend to lead to minimal improvement in service delivery.
In contrast, the Audittrac paperless auditing and quality monitoring software enables audit information to be collated, analysed and measured against SLAs and KPIs and across time. Audittrac provides actionable management information, which transforms auditing from a "tick the box exercise" to a genuine tool for continuous improvement. Audittrac customers deliver service excellence by managing and monitoring performance based upon actionable audit information.
Uses for Audittrac paperless auditing software
Audittrac, the paperless auditing software system is a highly flexible solution that can be used for any combination of generic or specific performance monitoring, quality management and general auditing requirements, examples include:
This list is long but certainly not exhaustive! With completely user definable question sets, failure/non compliance reasons and action codes, Audittrac quality monitoring software
can be used to replace any paper based audit.
Any number of paperless audits can be set up on the PC/server and downloaded to the PDA (hand held computer) where the user-friendly interface lets users carry out the performance monitoring in the field.
The user simply selects the task, appropriate failure reason and action by touching the screen. Where a failure/non compliance is recorded, the user is able to use the integrated camera to record an image which is later embedded into the activity report automatically. Rich media evidence gathering further transforms the quality monitoring capabilities of the Audittrac paperless auditing software.
Within Audittrac, a comprehensive reporting structure allows for both numeric and graphical analysis of the collated performance management data, to enable comparisons to be made and trends to be identified.
Further information:
Product Literature