Portering Management System
Portertrac is the leading Portering Management Software solution, used in over 70 hospitals throughout the UK to enable portering departments to be managed efficiently. Portertrac reduces cost and improves service delivery by improving the management of porter tasks and transforming the effectiveness of the portering helpdesk.
Portertrac solutions deliver the following key business benefits:
Portertrac solutions deliver the following key business benefits:
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Lower portering costs - our customer case studies show that Portertrac can increase the utilisation of portering staff from 45% to above 70%, by ensuring that tasks are allocated efficiently and communicated in real time using integration with communication systems from Multitone and others.
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Lower nursing costs - our experience has shown that once a nurse places a call to the portering department to request a task, this generally results in four follow-up phone calls to determine the task status. By using the Portertrac Pro customer view, any ward or department can request a task via the network and see up-to-the-second status for the requested task. This eliminates the need for any phone calls to the portering department and enables nurses to focus on patient care.
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Improved service delivery - Portertrac takes away the guess work and job juggling that goes on in most portering departments. Tasks are allocated and carried out according to priority and tracked in real time, enabling significant improvements in service delivery. Moreover, the system provides actionable management information to enable continuous service improvement.
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