5 ways Timegate can improve Employee Engagement

September 12, 2017
Posted in Resources
September 12, 2017 GraemeH

A recent Gallop study1 showed that 70% of employees are disengaged at work, costing the U.S. economy an estimated $450 billion a year.

The survey also revealed that it was the 30% of engaged employees who generated the most innovative ideas, created most of a company’s new customers, and produced most of an organisation’s entrepreneurial energy.

As we understand the importance of employee engagement, we designed Timegate to help organisations work more effectively and collaboratively with their workforce.

Here are five ways that Timegate can help you engage more openly and actively with your employees.

  1. Access to information
    Certain things matter. Receiving the correct pay, being able to book time off, or easily liaise with your manager and other business functions. The timeliness of all this is important too. If you request time off, do you really expect or want to wait 3 weeks to find out if it’s approved? Most of all; feeling like you are a part of the organisation and not just a number. In large businesses, this is all much harder to achieve.From a web browser or from one of our apps. Timegate gives your employees access to the things they need regularly or value above others.

    Access to:
    News about their site or the company they are servicing
    News and announcements about your organisation,
    Personnel files including holiday allowance and balances, pay data and pay slips, work schedules, site details

    Overtime options and the ability to earn more money …

    Timegate provides them with the ability to feel engaged, service their own needs and in doing so, help you run your organisation more efficiently and with more productive people.

    From their personal device, your staff can access Timegate securely using their own login. This not only eliminates requests to your back-office team and allows them to focus on high-value activities, it empowers your employees and makes them feel more in control of their working day.

  2. Two-way messagingIt’s estimated Timegate’s broadcast functionality saves companies 85%-90% of the manual processes around filling posts and shifts.

    The two-way messaging feature gives support services a major advantage, eliminating the need for phone calls to find out employees’ availability. Messages can be sent to individuals or select groups based on your requirements.

    Crucially, your employees can upload their availability and check for work. It enhances two-way communication between managers and staff, enabling a remote workforce, located in a client’s premises, to feel more immediately connected to the organisation they work for.

  3. Easy automation time saversThe more automated processes you can offer your employees, the happier they will be. That’s why we continually work with our user group to develop new features that make Timegate even more employee-friendly.

    From postcode and address auto-completion to automated outbound calls, it’s the little time-saving techniques that can make a big difference to a working day. With 360° service delivery tools; ‘closed-loop service delivery’ automation ensures that no job is forgotten, left unattended or audited in line with your SLAs and KPIs.

    Automation improves delivery but it also enhances the well-being and motivation of back-office teams. Imagine the drudgery of doing the same thing day in and day out, hour by hour. How long will you do this for? Getting them involved in more productive tasks by automating the mundane will not only get improve their skills but it will get their minds engaged.

  4. Mobile first self-service optionsReplacing time-consuming manual tasks with fast, easy-to-action self-service requests can produce significant time and costs savings. Your workforce can use the online portal to order uniforms, submit holiday requests, make pay or general queries and book appointments – at any time of the day or night from any device – making life easier for both employee and manager.

    From your employees’ point of view, this increases job satisfaction as it takes away many of the mundane, admin-related tasks that use up so much of their time. Instead, they can focus on the job they’ve been employed to do.

  5. Customised company appsIt’s essential for your organisation to make your workforce feel valued and to do this you need to personalise your corporate messages and provide a venue for workers to voice their opinions and give feedback.

    Customised company apps allow you to deliver crucial information straight to your employees’ mobile devices while corporate social apps give your staff an informal setting to share work-related stories, offer advice and keep up to date with company news.

Why choose Timegate?
Timegate has been specifically built for the needs of FM businesses. It’s designed to help you engage and empower your employees and ensure everyone in your organisation works from consistent, accurate and up-to-date information.
Sources: 1 Gallup Study