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Servicetrac is the Service Delivery tool that helps you keep your promises
Developed from nearly three decades of experience, Servicetrac provides the power and performance to ensure your operational delivery and service compliance are all they need to be. From cleaning audits, security inspections and other FM orientated forms, to infection control, aircraft turnaround and closed-loop helpdesk routines, Servicetrac software supports leading support services organisations to innovate and intelligently deliver against their promises.
Providing intelligence about the relationship and the service you are providing, Servicetrac provides FM service providers an ideal solution to monitor, measure and manage the services provided to their contracts.
Servicetrac is built to meet the exact requirements of your business.
Servicetrac will scale appropriately to any sized contract with any number of associated services. As is common in FM, Facilities Management organisations desire a solution that can monitor all delivered elements of a support services contract.
Servicetrac does exactly this, enabling support services providers to capture evidence against all contractual service lines within one centralised solution, for total service visibility.
Whether you deliver one, two or multiple services on your contracts, Servicetrac can be configured to capture a variety of audits and inspections from each of your services. By doing so, Servicetrac provides clear, concise and evidence based results of contract performance.