As technology within, and for the workforce continues to evolve, when considering EX, business leaders have to consider the blended nature of the workforce of the future. Rather than just considering the full-time employees, clients of Innovise already recognise the mix of full-time, part-time front line teams and local management, as well as the consultants, contractors, freelancers and other contingent workers.
There is a growing recognition that the service sector is having to embrace the Gig Economy, so ensuring a top notch EX is now a business critical challenge.
Regardless of the obvious benefits of the technology as an enabler, for the employee experience some businesses still lack the courage of venturing into technological innovation within the workplace. Powerful, user-friendly technology is an integral part of a positive EX.
By providing employee-centric workplace and complimentary technology which is focused on not just meeting but exceeding the needs of your workforce, your organisation proves its dedication to making the lives of its employees easier. Long story short, if employees can see that you are investing in them, they in turn will feel satisfied, fulfilled and more inclined to put their investment into you.
‘How Technology Enhances the Employee Experience’: Giorgi Lobzhanidze, www.qminder.com
‘The Employee Experience is the future of work…’: Jeanne Meister, www.forbes.com