Enhanced Caller Line identification. Timegate can see through more numbers than almost any other solution meaning you get better accuracy.
Customised voice prompts so you can tailor what your employees hear when they dial in
Voicemail for them to leave you messages, and for you to leave them some too
Duress alarms, so they can tell you something is wrong whilst also being discreet
Caller challenge features; programmable and random assessments of employees, requiring them to validate elements of their ID against the HR file trapping potential fraudsters.
Control room or Service Centre call forwarding for employees who forget their codes and security answers
Automated Employee chasing so Timegate can do the calls your Control Room or Service Centre staff would to meaning you only need to call those who don’t even respond to being automatically chased