Only 33% of employees surveyed by the Society of Human Resource Management felt satisfied with the level of trust in their organisation3.
This was sensed most of all when there was a perceived disconnect between management and themselves – citing a lack of transparency over business’ goals and performance as a main source of frustration.
Whilst there’s no need to inform workers of all aspects of business performance, there is no reason to leave them completely uninformed.
With modern data and analytics technology, creating and sharing information can be done at the click of a button - providing business and individual performance information and managing targets across all levels of delivery.
Your workers are more likely to engage with you if they understand how they’re able to track what’s expected of them and how they’re performing in response – especially if you set those goals together.
Hint: Publish the data you collect in the normal course of business to the employee portals. They will be using these far more often than they are engaging with your newletters, websites or other communications. Let them know about how their site, their contract or their individual performance contributed to the organisations overall success.