The most successful examples of automation integrating successfully into FM is not new technology but rather new systems, for example, computerised management systems.
These aren’t difficult or expensive to implement, and they don’t grab the imagination like robot security guards, but they are an extremely valuable resource.
Timegate is a Cloud-based workforce management solution that automates the employee journey from pre-employment and on-boarding through to managing payroll and HR processes.
The intuitive system ensures that everything from scheduling conflicts to compliance regulations are easy to review and manage, in real-time.
In fact, the only time you’ll need to intervene is when Timegate lets you know something isn’t going to plan, for example when an employee’s first aid certificate is expiring or you’re short-staffed. With no software or hardware to install, your employees can access it remotely to check their schedules, book holiday and access HR resources.
Servicetrac is the result of three decade's experience of managing customer journeys and is built upon the three pillars of customer satisfaction - visibility, accuracy and compliance. It enables you to check all your contracts are being fulfilled using real-time data.
With all of your operational information online, there’s no chance for paperwork to get lost. And customers can also log-on remotely to see that contracts are being fulfilled to agreed KPIs. It even warns you in advance when something looks like it might not go to plan - giving you the chance to react proactively.
Learn more about Timegate & Servicetrac