Lowering operational costs and freeing up internal resources to focus on higher value tasks are two of the main reasons for FM organisations to outsource some of their functions.
Outsourcing allows you to focus on your core business and delegate mundane time-consuming tasks to external agencies. This strategy can deliver significant savings and also give you access to a new and different knowledge base.
The new skills that you tap into could actually lead you to expand into new market areas and broaden the services you deliver to your clients.
Gain detailed visibility of your operations
A challenge for many facilities management companies is obtaining the degree of visibility they need to tightly control workforce activity and make informed decisions.
With a detailed understanding of what happens on the ground of a facilities maintenance operation, efficiencies can be made. A software solution such as Servicetrac has audit functionality that provides an accurate assessment of service delivery and records compliance – enabling you to meet all the contractual and statutory standards your business may require.
With Servicetrac, you’ll have visibility of everything from the number of cleaning inspections performed to how well you are performing against an agreed SLA. From this, you can quickly make fact-based decisions to ensure you maintain contract performance.
Servicetrac also removes the need for paper-based reporting and spreadsheets. Instead, it provides data visibility in the form of easy to use online reports and dashboards. This high level viewpoint gives you everything you need to reduce costs, improve service delivery and speed up failure resolution.